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Reiki Therapy, Energy Healing & Numerology Canada | HealwithHarp

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Cancellation & Refund Policy

At Heal With Harp, we value your time and are committed to providing every client with a peaceful and uninterrupted wellness experience. This Cancellation & Refund Policy explains how appointment cancellations, rescheduling requests, and refunds are handled.

By booking a session through our website or any official communication channel, you agree to the terms outlined below

Appointment Confirmation

Appointments are confirmed only after:

  • Your booking request has been accepted
  • Full payment has been successfully received.
  • A confirmation email or message has been sent by Heal With Harp

Please review your booking details carefully before completing your purchase.

Rescheduling Policy

Rescheduled appointments are subject to availability.
  • You may request to reschedule your appointment by contacting us at least 24 hours before your scheduled session.
  • Rescheduling requests received less than 24 hours before the appointment may not be accommodated.
  • Rescheduled appointments are subject to availability.
If we are unable to offer your preferred new time, we will work with you to arrange the next available appointment.

Cancellation Policy

As appointment times are reserved exclusively for each client:
  • Once a booking has been confirmed, cancellations are generally not eligible for a refund.
  • If you are unable to attend, we encourage you to request a reschedule within the permitted notice period.
  • Repeated last-minute cancellations may affect future booking eligibility.

Refund Policy

All purchases made for Reiki and wellness services are generally final and non-refundable.

Refunds may only be considered under limited circumstances, including:

  • We are unable to provide the scheduled service.
  • A duplicate payment has been processed in error
  • A technical issue on our end results in an unsuccessful booking or payment.
If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your payment provider or financial institution

Missed Appointments (No-Shows)

If you fail to attend your scheduled appointment without prior notice:
  • The session will be considered a no-show.
  • The appointment will be treated as completed
  • No refund, credit, or complimentary rescheduling will be provided.

Late Arrival

Please join your session on time.

If you arrive late:

  • Your session may be shortened to avoid affecting subsequent appointments.
  • The scheduled end time will remain unchanged.
  • The full session fee will still apply.

Cancellation by Heal With Harp

In the rare event that we need to cancel or postpone a session due to illness, emergencies, or unforeseen circumstances, you will be offered one of the following options:
  • A new appointment at a mutually convenient time.
  • A full refund if rescheduling is not possible.

Exceptional Circumstances

We understand that unexpected situations may arise.

Requests outside this policy may be reviewed on an individual basis. While we cannot guarantee exceptions, we will always make reasonable efforts to provide a fair solution whenever possible.

Changes to This Policy

Heal With Harp reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions regarding cancellations, rescheduling, or refunds, please contact us.

Heal With Harp

  • Email: info@healwithharp.com
  • Phone: 7894561230