At Heal With Harp, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book a healing session, or communicate with us.
Information We Collect
Personal Information
When you interact with our website or book a service, we may collect information such as:
- Full name
- Email address
- Phone number
- Booking details
- Information you voluntarily provide through contact forms or messages
Wellness Information
To provide suitable Reiki or holistic wellness sessions, you may choose to share personal information related to your emotional well-being, stress levels, life experiences, or wellness goals.
Providing this information is entirely voluntary and is used only to personalize your experience.
Payment Information
Payments made through our website are processed securely by trusted third-party payment providers.
We do not store your debit card, credit card, banking, or payment credentials on our servers.
How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Respond to your inquiries
- Deliver Reiki and wellness services
- Send appointment confirmations and reminders
- Improve our website and services
- Provide customer support
- Comply with legal obligations when required
Communication
- Appointment confirmations
- Session reminders
- Changes to bookings
- Responses to your inquiries
- Important updates related to our services
Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to use secure systems, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Services
- Payment processing services
- Website analytics tools
- Email communication services
- Appointment scheduling tools
Sharing of Information
We value your trust and do not sell, rent, or trade your personal information.
Your information may only be shared:
- With trusted service providers assisting our business operations
- When required by applicable law or legal authorities
- To protect our legal rights, safety, or prevent fraudulent activities
Cookies
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance your browsing experience
International Visitors
Our website may be accessed from different countries.
By using our services, you understand and agree that your information may be processed and stored in accordance with the applicable laws of the country where our business operates.
Children
Our services are designed primarily for adults.
Individuals under the age of 18 should only access or book services with the knowledge and consent of a parent or legal guardian.
Data Retention
- Provide our services
- Maintain business records
- Meet legal or regulatory requirements
- Resolve disputes where applicable
Wellness Disclaimer
The Reiki and holistic wellness services offered by Heal With Harp are intended to support relaxation, emotional balance, stress reduction, and overall well-being.
These services are complementary wellness practices and are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.
Our services are not a substitute for professional medical, psychiatric, or psychological care.
If you have a medical emergency or serious health concern, please consult a qualified healthcare professional.
Your Rights
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for certain communications
- Ask questions about how your information is processed
Requests can be made using the contact details below.
Your Rights
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will always be published on this page with the revised “Last Updated” date. Continued use of our website after any changes indicates your acceptance of the updated policy.
Your Rights
Heal With Harp
- Email: info@healwithharp.com
- Phone / WhatsApp: 7894561230